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Archive for the ‘Public Relations’ Category

The Discussion on Billboards that Suck.

Friday, February 2nd, 2007

This Blog Post is by Chris Kieff
Editor of Unconventional Thinking

Most of our readers get this blog via our email system. This means that you’ve most likely missed the naked breastlively debate that’s running on the blog about whether we are, to use the words of another blogger; “Rude, Crude and Socially Unacceptable

Since the “Mark Stevens Vs. Warren Buffet” blog has received 25+ comments (as of Thursday) we felt that there is enough interest to reprint the excerpts from some of the best comments for all of our readers to see and consider.

I’ve found it interesting that while the comments on our blog are very nearly 50/50. Which may be because of the back and forth dialog. The voting on BrandSizzle is clearly running 89% that Clear Channel should not have violated their contract with MSCO, vs. 11% that Clear Channel was right in removing the ad. While several of the commenter’s noted that it was purely the use of that term in the title of Mark’s books which caused them to pick the books up, and ultimately buy them.

There was much speculation that Mark and by extension the rest of us here are childless, which is quite wrong- the children of staffers exceed the employee count (as it should). However, we do live in the NYC area and so believe that we may be more tolerant than some other areas. But that didn’t stop our friend over at Net Jets.

The one point I found conspicuous by it’s absence was that offensive ads for all manner of things were never brought into the discussion. Blatant sexuality is tolerable, but the mention of a word that has one meaning of a sexual nature is unacceptable? Look at the cover of Cosmopolitan Magazine that any 6 year old can see in the supermarket, I’m embarrassed by the language used.

The SEX he'll die forDoes Mr. Net Jet worry about explaining these to his daughter?

Sex Tricks He’s Never Seen Before: The Outrageous ‘Rock’ Technique And 21 Other Moves That Will Make His Thighs Go Up in Flames!”

“Turn your man into a YOU pleasing sex genius”

“The Sex he’ll die for!”

I would propose that in common usage today; “that sucks” doesn’t carry any sexual meaning, while “that blows” certainly does. I think that the Net Jets executive is a little behind the times, while perhaps MSCO is a little on the leading edge in our usage of “sucks”. In another 5 years the point will be moot, (a word that’s reversed it’s meaning in the last 15 years,) by which I mean it is not going to be worthy of discussion.

I think that the real issue here is that some fat cat Net Jet executive threw his weight around simply because he could make the little guy suffer. There are many other egregious abuses of social standards that could and should be fought. But this jerk decided that he would take on MSCO purely because he would win, because he’s working from a position of the Big against the Little. He doesn’t fight against Cosmo because it’s strength against strength and he won’t win that one.

And finally a message for our clients, and those who read this blog looking for business insights. In order to engage your prospects- you must engage with them to create a dialog. While this discussion is only thinly related to the business of marketing, it is highly engaging to many intelligent people who read it. Now our task it is transitioning this engagement into a business engagement with those who have found us anew as a result.

Selected Excerpts from comments to Mark Stevens vs. Warren Buffet:

You can read the full comments here:

Mark (not Mark Stevens) says, “The word sucks is offensive because of it’s sexual root which is why it gets peoples attention and I am guessing why you used it.”

Gaston M. says, “If he really cares that much, why stop at MSCO why not keep crusading against all the bad words seen in the media? ITS RIDICULOUS!!!”

Paul says, “However, “sucks” is not a word that is used in my household, either by the adults or the children. We find it in poor taste, and I certainly don’t want my 8 or 10 year olds thinking that it is anything but rude, despite the fact that I know they’ve heard it many times at the school yard.”

Paul says, “You aren’t being prohibited from publishing your book, or speaking in appropriate forums. Commercial speech is not the same as public speech, and has no absolute guarantee of privilege. Your website name in large letters on a billboard is offensive to community standards.”

Jordan M. says, “Clear Channel is doing you a huge favor because (hopefully) news organizations will pick up on this story and give your books and (delightful, talented) firm ‘free’ publicity.”

Paul says, “While the judgments of the mayor’s office and of Clear Channel’s management were wrong in how they dealt with this issue, neither is trying to hurt anyone. Rather, they are trying to respect that we are pluralistic, with many different views of what is acceptable in the community.”

Rajan S. says, “Just as we are expected to teach our children right from wrong, we are also expected to teach our children how to use good judgment, and part of that is knowing how to filter what they see, read and hear the second they step out of the household and in to the real world.”

Paul says, “I’ll be at the front of the line defending Mark’s right to use the word in the right context, but it has no place on a billboard that is seen by everyone.”

Andrea says, “With media on display and easily accessible by everyone at all times - online, in the middle of primetime television, on billboards - we seem to have to be more responsible for where our own eyes (and our kids) may linger.”

Marketing Recruiter says, Why is this necessary? Because it’s clutter busting? Because the URL was available? Maybe. But just as likely it’s because you may not have kids, or because the problem you caused with my kids is very abstract and not your problem. It’s selfish.”

Rajan S. says, I recall many times seeing billboards as well as public store fronts in shopping malls advertising the fashion company “fcuk”, which stands for “French Connection UK”. The “fcuk” is obviously meant to shock - read it fast enough and the other word appears. I don’t see anyone recalling those ads or preventing their children from going to malls.”

Gaston M. says, “Kids can watch TV or the news and learn about prostitution, the acts of rape & murder, money laundering, sex and all different criminal acts. Now someone puts the words SUCKS on the billboard and a community of parents are in uproar because it’s ‘offensive’…priceless.”

Paul says, “Many puerile-minded, insensitive and selfish “marketers” haven’t the intelligence to create marketing campaigns that don’t rely on below the belt shock factor to make their point

Nedra W. says, “They should have written policies regarding what falls within their guidelines of acceptability in terms of content. If they did not feel the word “sucks” was appropriate, they should not have agreed to post the billboard. Having signed the contract, they were then obligated to follow through despite the complaint they received.”

And now it’s your turn to sound off.

Is this a tempest in a tea pot?

A major social ill facing our society today?

Click on the comments below and add your bit.

Mark Stevens on how to “Be a Better Boss in 2007” featured in www.Forbes.com

Monday, January 8th, 2007

In her article “Be a Better Boss in 2007,” Forbes reporter Hannah Clark asks top management experts and consultants their management resolutions for CEOs in the new year.

A note from Mark: When you’ve got the chance to be quoted in article, don’t blow it by saying something ordinary, predictable, or boring. Being quoted isn’t a time to play it safe; it’s your opportunity to passionately state your unique point of view. In time, you’ll see that doing it any other way is a wasted opportunity.

Below is an excerpt from the article. To read the entire article click here.

Be A Better Boss In 2007
Hannah Clark, 01.07.07, 6:00 AM ET

Also, don’t be afraid to make tough decisions. That may mean firing some of your close associates, says Mark Stevens, CEO of marketing company MSCO, and author of Your Management Sucks. Remember that New Year’s maxim: Out with the old, in with the new. If some of your senior managers are underperforming, share your concerns with board members. If they agree with your assessment, warn your lieutenants that they need to shape up or ship out. The world is changing, and slow-moving companies can no longer compete.Do you have comments on the article? Make them below!

Your Management Sucks -- Book By Mark StevensYour Marketing Sucks -- Book By Mark Stevens

Kate Moss

Friday, January 5th, 2007

We are real horses assesEvery marketing and general management professional thinks we can teach Kate Moss-just a “dumb model”- chapter and verse about business. Man are we donkeys.

I can hear Kate laughing at us. (In fact, she is sitting right next to me as I write this.)
[Editors Note: Yea, in your dreams, Mark.]

What do I mean by this deification of Moss? In business, the art of recovery is critical. From time to time, we all blow it. How and if we emerge from the mud is what separates Kate selling something small and metalic...the real world stars from the college professors.

Kate's problems were public

And Kate, well she was considered done, fried, fini, just months ago. Now she is not only back from the muck, she has cemented her position as the el primo “dumb model” in the world.

How she did it reflects a bedrock business principle.

If people love you
your product
your service
-not just like, LOVE

-they will forgive everything and keep buying.

For Kate, there were no sloppy Today show Mel Gibson 10 cent apologies. No groveling for forgiveness. She simply stood there and broadcast her greatest asset: drop dead, sex machine, ice cool beauty. Forget all the nonsense crisis management scrap metal shoveled out by the “professionals.” Just lead with love. Listen to Kate.

Sphinx (Marc Quinn sculpture)

Mark Stevens
CEO

What do you think of Kate’s rehabilitation?

Your Management Sucks -- Book By Mark StevensYour Marketing Sucks -- Book By Mark Stevens

The Day the Music Died- II

Wednesday, December 27th, 2006

The oval office committee meeting to discuss...All of a sudden the US, the longest enduring republic in the world, no longer has a President. Sure a suit sits at the historic desk in the Oval Office, but suits don’t Presidents make. And the best way I can express how disappointed I am at this, is that I voted for this suit twice.

What a pseudo leader. What a miserable marketer. Every nation, every company, needs a leader. He or she is the exponent that makes everything-the hard assets, the people, the ideas-greater than the sum of their parts. Right now, the US-the finest nation in the world-fails that test. Like Ford and GM and countless other companies that are essentially leaderless, it is twisting in the wind relying on committees to make decisions and we all know committees are the folks who turned the horse into a camel.

Bush Approval rating from Z-FactsLeaders have more than power, they have humility. They have the guts to admit mistakes. They have the agility to make mid-course corrections. They have the brains and the determination to find a way out of the inevitable setbacks that befall every nation, every company. They are never imperious. They are smart, shrewd and always pragmatic.

You don’t have to be a Harvard political scientist or a Wharton management guru to know when the person on top is simply a placeholder - in fact, the oft-quoted professors haven’t a clue about anything in the real world. All you have to do is drive your Chevy to the levy and you’ll see the levy is dry.

And you can listen to the Sounds of Silence. And it will be deafening.

It’s The Day The Music Died.

Mark Stevens

CEO

What do you think? Post your comments…

Your Management Sucks -- Book By Mark StevensYour Marketing Sucks -- Book By Mark Stevens

Time To Shut Down Harvard Business School

Monday, December 4th, 2006

Time to shut down Harvard Business School . And Stanford. And Columbia. And all the other academic sink holes that pretend to be the epicenter of business learning, when in fact… How can that be…?

The real knowledge resides in the companies that actually make and sell stuff (an act of unabashed capitalism, the B school professors find repugnant.) The U.S. industry would be infinitely more effective if it absorbed the brightest college grads and taught them business where business really happens. Why do they have to have these same grads brainwashed by nonsense when they could learn how the marketplace really works by hitting the streets with a salesperson or sitting in on a heated management meeting? There is no good answer.

A few companies are the exception and they benefit for it. Guardian Life has a nearly 150 year tradition of mentoring their own stars from within. And teaching them the right way from the start. But the vast majority of companies continue to worship the B schools. Some years ago, I was asked to join the adjunct faculty at Pace University. I would teach one marketing course a semester and I loved it. Until the administrators took me to task for taking the students out of the classroom to visit… oh my God… businesses. To see how they work first hand.

Maybe they’re right. We can all learn so much more about the fierce marketplace from semi-socialistic academics afraid of business than we can from men and women who create the Googles of the world.

Mark Stevens

CEO

your management sucks your marketing sucks

Where have all the ideas gone?

Wednesday, November 29th, 2006

Everyone in “marketing” is busy selling creative. And metrics. And buzz. But where have the ideas gone?

I got excited the other day when I saw a commercial that led me to believe McDonald’s was going to give away coffee for free. Everyday. To its customers who made a purchase. That would blow the head off of Dunkin Donuts and maybe even put a chink in King Starbucks armor. But no, it’s just a short-term come on.

When LL Bean came forward generations ago with the lifetime guarantee, old Mr. Bean meant LIFETIME. That was an idea and a half and it served as the catalyst for one of the great success stories in business history.

Two facts to consider:

-Today, most big ideas get shot down because people are afraid of them. Along the approval chain, someone kills it. Safer to do without it. (Was Disneyland a safe idea when Walt gave it the green light?).

-Too much of what passes as “marketing” is just arts and crafts in disguise. Kindergarten finger painting. Creating beautiful ads that are Technicolor loss centers. Great marketing has to be built on great ideas. On the iPod. On the WalMart price epiphany. On the genius of American Idol. And great marketers, or those who want to be, would be well served to remember that when you place a big idea on the table, with a plan for how to make it work, you will be perceived as one of the rare people who can turn coal into diamonds.
Mark Stevens,
CEO

Your Management SucksYour Marketing Sucks

How dumb can a smart person get?

Wednesday, November 22nd, 2006

50 most loathsome New Yorkers from the NYPress.comJudith on a better day - Photo Vanity FairHow dumb can a smart person get? Not much dumber than Judith Regan who attempted to add Simpson to her name.

To the widely disgusted and completely agitated U.S. public, the publishing diva is now known as “Judith Regan Simpson”.

It’s as if she woke up one morning in need of a cash infusion and thought to herself: let’s give the butcher a vile reality show! I’ll make a “killing” for my friend Rupert, myself and the most repugnant man in America. Then, we’ll treat the people like morons by telling them we are doing this as a healing exercise, a spiritual experience.

How did a gifted marketer suddenly stumble into the ranks of the Michael Jackson’s and the Rosie O’Donnell’s? How did she move from backstage genius to front and center object of wrath? How did she allow his stain to soil her soul? Forget the spin: the answer is disgustingly simple: she wanted to buy a beach front home! Problem is, given her new best friend, she had better lock the doors.

Mark Stevens, CEO MSCO

15 Minutes Of Fame

Monday, November 20th, 2006

Public Relations Why does most PR start with a rush of anticipation that leads to a crushing disappointment? Because it is a charade. Client sees name in print, client is elated, client gets no business, client realizes: All I gained was 15 minutes of fame.

What passes as a component of marketing is really just an exercise in egoism. The dirty little secret of the classic PR process is that it’s all about making the client feel like a star: “Look Mom, I’m on TV.”

To be effective, PR must be rethought. No binders of clips. No talk of “getting ink.” Only a singular focus on how to drive media coverage to Google searches and websites and quickly into qualified leads. Everything from the brand to the message to the website to the sales team must be tightly orchestrated and connected to make PR more than a gimmick. The problem is, this is almost unheard of. Does the PR firm know the sales organization? Have they ever even met a living, breathing salesman? Do they know what salespeople do? Do they care? No. No. No. No.

The very idea of a PR firm is preposterous. Unless PR is built into the fabric of the marketing process, it is relegated to the glamorous shell game of generating those very expensive and highly ineffective 15 minutes!

Mark Stevens,

CEO

Your Management Sucks Your Marketing Sucks

The only thing slimier than cigarettes are politicians.

Tuesday, November 7th, 2006

The only thing slimier than cigarettes are politicians. So why can we advertise the latter and not the former on TV? No good reason!Slimey green slime

There should be an immediate law forbidding political advertising of any kind. Period! Why do I say this? Well, in recent weeks and building to an election day crescendo, we have watched the DC slime-sorry, “our leaders”-bash each other with everything from financial scandals to adoration of genocide. And they call it political marketing. And I call it a national disgrace.smokechains.bmp

My suggested solution? An immediate ban against all political advertising. A violation of free speech? No more than the ban against hawking smokes on TV. Or the crime of yelling “fire” in a theatre.

The benefits of this ban are many-imagine just learning where the liers and graft takers stand in civilized debates a la Lincoln/Douglas-but none more so than it would deprive the lobbyists of their greatest sweet spot in corrupting American politics: if pols don’t need money to campaign, if they cannot spend money to campaign, they are beholden to no one.Shows Voters Watch Most

Political marketing sucks.Case closed.

Mark Stevens
CEO

Further reading- Slate.com’s The Slimiest Campaign Ads of 2006

Download your free first chapter of Mark's latest book, Your Management Sucks, By Mark Stevens Your Marketing Sucks -- Book By Mark Stevens

Who Really Won: Grasso or Spitzer?

Monday, October 23rd, 2006

Grasso Spitzer

Who really won: Grasso or Spitzer?

While Spitzer fans are in a lather that their man did it again, Grasso knows he pulled off negotiations 101 and walked away rich for life. If you want $87 million, ask for $187 million and put on a staged rant when you are left with more than enough money to live in work-free luxury for life! I would call Grasso’s Plan a marketing masterwork.

Download your free first chapter of Mark's latest book, Your Management Sucks, By Mark StevensYour Marketing Sucks -- Book By Mark Stevens